Privacy policy

JC Kiosk UAE (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable laws of the United Arab Emirates.

This Privacy Policy explains how we collect, use, process, store, and protect your personal data when you visit our website or purchase from us.

1. Company Information

JC Kiosk UAE
Country of Operation: United Arab Emirates
Email: info@jckiosk.ae
WhatsApp: +971 58 583 0410

2. Scope of This Policy

This Privacy Policy applies to:

  • Visitors to our website
  • Customers who purchase products
  • Individuals who contact us via email, WhatsApp, or other channels

By using our website, you agree to the collection and use of your data as described in this Policy.

3. Personal Data We Collect

We may collect the following categories of personal data:

A. Identity Information

  • Full name

B. Contact Information

  • Email address
  • Phone number
  • Shipping and billing address

C. Transaction Information

  • Order history
  • Payment confirmation details
  • Delivery details

D. Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookies and tracking technologies

E. Communication Data

  • Messages sent to us
  • Customer service inquiries

We do not store full credit or debit card details. Payment data is securely processed by authorized third-party payment providers.

4. Legal Basis for Processing (Under UAE PDPL)

We process personal data only where legally permitted, including:

  • To fulfill a contract (processing orders and deliveries)
  • With your explicit consent (marketing communications)
  • To comply with legal obligations
  • For legitimate business interests that do not override your rights

5. How We Use Your Personal Data

We use your information to:

  • Process and deliver your orders
  • Communicate order updates
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with regulatory requirements
  • Send marketing communications (only if you have opted in)

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enable website functionality
  • Improve user experience
  • Analyze website traffic
  • Personalize content and advertisements

You may disable cookies in your browser settings; however, some website features may not function properly.

7. Data Sharing & Disclosure

We may share your personal data with:

A. Service Providers

  • Payment gateways
  • Delivery and logistics partners
  • IT service providers
  • Marketing platforms

B. Legal Authorities

Where required by UAE law, regulation, or court order.

We ensure that third parties process your data in compliance with applicable data protection standards.

We do not sell or rent your personal data to third parties.

8. International Data Transfers

If personal data is transferred outside the UAE, we ensure that:

  • The receiving country has adequate data protection standards; or
  • Appropriate safeguards are implemented in accordance with UAE PDPL requirements.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

Once data is no longer required, it is securely deleted or anonymized.

10. Data Security

We implement appropriate technical and organizational security measures to protect personal data, including:

  • SSL encryption
  • Secure servers
  • Restricted data access
  • Payment gateway security protocols

Despite these measures, no online transmission is 100% secure. Users share information at their own risk.

12. Marketing Communications

We may send promotional emails or messages if you have opted in.

You may unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

We will process opt-out requests promptly.

13. Children’s Privacy

Our website is not intended for individuals under 18 years of age.

We do not knowingly collect personal data from minors. If we become aware of such data collection, we will delete the information promptly.

14. Data Breach Notification

In the event of a personal data breach that poses a risk to individuals’ rights or freedoms, we will:

  • Notify the relevant UAE authority where required
  • Inform affected individuals if necessary

This will be done in accordance with UAE PDPL requirements.

15. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.

Users are encouraged to review the privacy policies of external sites.

16. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Continued use of the website constitutes acceptance of the revised policy.

17. Contact Us

If you have questions about this Privacy Policy, please contact us:

JC Kiosk UAE
Email: info@jckiosk.ae
WhatsApp: +971 58 583 0410
Country: United Arab Emirates