Terms of service

These Terms & Conditions (“Terms”) govern your access to and use of the website operated by JC Kiosk UAE (“Company,” “we,” “us,” or “our”) in the United Arab Emirates (“UAE”).

By accessing this website or purchasing products from us, you agree to be legally bound by these Terms. If you do not agree, you must not use this website.

1. Company Information

JC Kiosk UAE
Email: info@jckiosk.ae
WhatsApp: +971 58 583 0410
Country of Operation: United Arab Emirates

2. Acceptance of Terms

By using this website, you confirm that:

  • You are at least 18 years old or accessing under supervision of a legal guardian.
  • You have legal capacity to enter into binding contracts.
  • All information provided by you is accurate and complete.

We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

3. Products & Services

All products and services displayed on this website are subject to availability.

We reserve the right to:

  • Limit quantities of any products or services.
  • Refuse service to anyone at our discretion.
  • Modify or discontinue products without prior notice.
  • Correct errors, inaccuracies, or omissions at any time.

Product images are for illustrative purposes only. Minor variations in color, packaging, or design may occur.

4. Pricing & Currency

All prices are listed in AED (United Arab Emirates Dirhams).

We reserve the right to modify prices at any time without prior notice. In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

5. Payments & Payment Security

We accept payments through secure third-party payment gateways approved in the UAE.

By submitting payment information, you represent and warrant that:

  • You are authorized to use the payment method provided.
  • The payment information supplied is accurate and complete.

All transactions are encrypted using secure socket layer (SSL) technology.

JC Kiosk does not store or have direct access to full credit/debit card details.

We reserve the right to:

  • Refuse or cancel any transaction suspected of fraud or unauthorized activity.
  • Request additional verification before processing an order.
  • Report fraudulent transactions to relevant authorities.

6. Order Confirmation & Acceptance

After placing an order, you will receive an order confirmation email. This email does not constitute acceptance of your order.

An order is considered accepted only when it has been processed and dispatched.

We reserve the right to cancel any order due to:

  • Payment authorization failure
  • Suspected fraudulent activity
  • Product unavailability
  • Errors in pricing or product description

If payment has already been processed for a canceled order, a full refund will be issued to the original payment method.

7. Shipping & Delivery

Shipping timelines and fees are detailed in our Shipping Policy.

Delivery times are estimates and not guaranteed. JC Kiosk is not responsible for delays caused by:

  • Courier services
  • Customs clearance (for international shipments)
  • Public holidays
  • Force majeure events
  • Risk of loss and title for products pass to the customer upon delivery to the shipping address provided.

Customers are responsible for providing accurate shipping information.

8. Returns, Refunds & Exchanges

Returns, exchange and refunds are subject to our official Returns & Exchange Policy.

Refunds (if approved) will be processed via the original payment method within a reasonable timeframe, typically 7–20 business days depending on the payment provider.

Shipping fees are non-refundable unless the return is due to our error.

We reserve the right to refuse returns that do not meet our return criteria.

9. Chargebacks & Payment Disputes

If a customer initiates a chargeback without first contacting us to resolve the issue:

  • We reserve the right to dispute the chargeback with supporting documentation.
  • Accounts associated with fraudulent chargebacks may be restricted from future purchases.
  • We may pursue legal remedies where applicable.

Customers are encouraged to contact us directly to resolve any billing concerns.

10. Intellectual Property Rights

All website content, including but not limited to:

  • Text
  • Logos
  • Product images
  • Graphics
  • Website layout
  • Branding

is the exclusive property of JC Kiosk UAE and is protected by UAE and international intellectual property laws.

Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

11. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to systems or data.
  • Interfere with website security or performance.
  • Use automated systems (bots, scraping tools) without authorization.

Violation may result in termination of access and legal action.

12. Limitation of Liability

To the maximum extent permitted by law, JC Kiosk shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or revenue
  • Loss resulting from misuse of products
  • Delays caused by third parties

Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.

13. Disclaimer of Warranties

The website and all products are provided on an “as is” and “as available” basis.

We make no warranties, express or implied, regarding:

  • Continuous website availability
  • Accuracy of content
  • Fitness for a particular purpose

14. Force Majeure

We shall not be held liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • Pandemics
  • Supply chain disruptions
  • Labor disputes

15. Privacy & Data Protection

Personal information submitted through the website is governed by our Privacy Policy.

By using our website, you consent to the collection and processing of your data in accordance with applicable UAE data protection regulations.

16. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of the United Arab Emirates.

Any dispute arising out of or related to the use of this website shall be subject to the exclusive jurisdiction of the courts of the UAE.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Contact Information

For more inquiries, please contact us:

JC Kiosk UAE
Email: info@jckiosk.ae
WhatsApp: +971 58 583 0410
Country: United Arab Emirates